Introduction
This course is specially designed for Business Owners, General Managers, and Business Leaders. It was initially designed to be delivered over 12 sessions over a 3 months period but now you can take it at your ease and from home. This is specially designed for growth-oriented people who cannot afford the time and money spent on 1-on-1 coaching. The general idea is to attend 4 sessions of 1 hour a week. Watch what other had to say about the program.
| Session 1 – Mindset and Focus: A Mini –alignment process to check in with exactly where you are now. Getting CLARITY on your next steps. Building CONFIDENCE that YOU have the personal and practical resources to achieve your goals. Maintaining MOTIVATION to keep going through the inevitable challenges of moving forward. The Intentionality Growth LAW | Session 7 – Team Having the Right Team on the Bus How to plan and conduct individual interviews How to plan and conduct group interviews Positional Contracts for your team to sign Performance tracking and KPIs Appraisal and assessment |
| Session 2 – Goals Setting: Understanding Vision, Goals, Projects, and Tasks Generating Goals Put your GROWTH in a 1-page plan The 90-Day Plan for Growth Accountability | Session 8 – The 5 WAYS to Increase Profits 1. Leads 2. Conversion Rate 3. Transactions Number 4. Average Sale 5. Profit Margin Selecting the 5×5 Sales and Marketing Plan to Implement the 5 WAYS The extended Model |
| Session 3 – Marketing: Finding your niche Ways to grow your database with quality prospects Email marketing to your database The systemized marketing plan that consistently generates quality prospects Grow and nurture prospects and leads Testing and Measuring in Marketing Marketing is an Investment – The Acquisition Cost and the Client Lifetime Value | Session 9 – Leadership The 5 Levels of Leadership Self-assessment of your leadership score Selected Laws from the John Maxwell 21 Laws of Leadership |
| Session 4 – Selling: The new way to close deals is opening relationships Networking Value first DISC Profiling Anticipating Objections Daily Order Intake | Session 10 – Time and Self Management Self Management Planning Management Delegation Management Covey’s Urgent x Important Matrix Time audit and your default diary Fun / Skills Matrix Procrastination and procrastination on purpose |
| Session 5 – Cash and Finance: The 9 Steps to A predictable Cash Flow Your Breakeven and CVP Analysis Reading and Interpreting the Profit and Loss Statement Budget and Budget Tracking KPIs and Dashboard | Session 11 – Presentation and Speaking Skills: The Terror Barrier The power of stories and humor Breaking down the topic Powerpoint best practices Knowing and engaging your audience Entertain, Engage, Inform |
| Session 6 – Delivery and Service Customer Service Standards The WOW Factor to Customer Service The Ladder of Loyalty Service is Queen: Defining your service touch points and put a plan to improve customer experience at each touch point Reminding your clients of the results and benefits you helped them achieve How to measure customer satisfaction | Session 12 – Negotiation Skills: The difference between positional and interest-based negotiation The 4 stages process Know your WATNA, BATNA, ZOPA, etc. Negotiation in Teams Beyond Win-Win |